For more than 20 years in Canada and the United States, all CN employees, police officers, and risk managers, from train crews to retirees, have been promoting the importance of safety at highway railway crossings and warning of the dangers of trespassing on railway property. CN Police have the power to sanction and arrest.

Promoting Safety to Students

Each year, CN Police present to more than 100,000 students in more than 700 schools in Canada and the United States. The presentations include videos, demonstrations, activities, and informational handouts.

Safety Blitzes

CN Police conducts safety blitzes at busy highway railway crossings with local police services to help make drivers aware of the importance of safety. CN and local media support us by promoting these events.

Class One Freight Railroads:

Passenger Railroads:

A person or organization may request information from the CN Police Service at any time.

 External Access to information Policy and Procedure (PDF)

 Request for Information Form (PDF)

Rail Investigation Guide

To make it easier for external police services to respond to railway incidents, the CN Police Service developed an investigation guideline for railway incidents.

When a railway incident occurs, one priority is to reduce the standing time of the train for safety reasons and lessen rail transportation network delays. The guideline allows police officers to conduct their investigation more efficiently thus reducing safety risks and train delays.

 Canadian Rail Incident Investigation Guideline (PDF)

 US Rail Incident Investigation Guideline (PDF)

The AskRailTM mobile app lets emergency responders determine the contents of any railcar through a simple search, which helps them make better informed decisions about how to respond to a rail emergency. Thousands of emergency responders, such as firefighters and police officers, across CN’s North American network have registered with AskRail through CN.

If you live in a CN-served community email CN Safety to organize a safety presentation in your local school or volunteer to talk to your kids' class about rail safety.

You can also find further information on our rail safety page under the Safety Resources section.

Rail Safety Week takes place every year in various Canadian and American locations. CN supports both of these national events with safety-related activities and blitzes that contribute to raising the level of awareness for rail safety and to help communities, partners, customers and employees stay safe around trains and tracks.

To learn more about this year’s Rail Safety Week activities, visit our dedicated Rail Safety Week page.

In becoming a member of CN Police you join a select and proud group who have devoted their talents, energies and loyalties towards making our railway and communities a safer and better place to live. We are railway policing experts.

Public Complaints Process

CN Police Service is subject to a Code of Ethics which is directed to all its members. The Code of Ethics establishes standards of professional conduct that all CN Police members are expected to uphold. Officers are considered to be a reliable source of help in times of need, persons worthy of trust and protectors of public order on Company property. They are expected to display high ethical standards at all times.

How Complaints Are Made?

A complainant may make a complaint regarding the conduct of any member of the CN Police Service. All complaints shall be made on the prescribed complaint form, addressed to the Chief of Police. A complainant may make a complaint through an agent whom he or she designates to act on his behalf, and, if so authorized by the complainant, the agent take all actions that a complainant may take under this procedure.

 Complaints Procedure (PDF)

FILE A COMPLAINT