CN directly employs over 25,000 people to fulfill its 24/7 North American operations. Our people power our success. They are our greatest asset. We aim to create a collaborative and inclusive environment where employees can grow and develop to their fullest potential, and where safety is a core value.

Nearly 80% of CN’s employees are unionized. Worker’s associations and unions play a key role in ensuring our employees’ voices are heard at all levels of the company. CN is committed to consistent and constructive engagement with our employees, and with those who represent our employees.

CN plays an essential role in moving the economy and enabling trade. We are a key link in our customer’s supply chains. We aim to provide the service that our customers need and expect, and we seek to collaborate with our customers to enable their growth. When our customers win, we win.

We aim to be good neighbors by listening, learning, and doing our part to foster economic development, provide community support, improve safety, and to help make our communities great places to live, work and play.

We aim to keep our community stakeholders informed on topics such as community investments, economic development, employment opportunities, operational impacts, safety and environmental protection.

We work closely with lawmakers, governments, and regulatory officials and in many cases, develop strong relationships with elected officials who represent our network, are members of key transportation committees or lead legislative bodies. We aim to be seen as a trusted source of information, analysis, and impact assessment to policy. We promote a stable and supportive regulatory environment that encourages investment, enables continuous safety improvement and environmental protection, and supports end-to-end supply chain efficiency.

Our shareholder engagement program is overseen by our Investor Relations department, which is our first line of contact for both proactive shareholder outreach by CN and to appropriately address or, when warranted, redirect incoming shareholder engagement requests.

Our annual shareholder outreach program includes significant participation from members of senior management and independent members of our Board, who make themselves available for annual meetings with our large shareholders and, subject to availability, other shareholders, as appropriate.

We engage regularly with our shareholders and the broader investment community to share information and solicit feedback about our company strategy, financial and ESG performance, capital allocation, performance expectations, and business growth objectives. 

Suppliers are an important part of CN’s business. They help us serve our customers and support us in our efforts to maintain the safety and fluidity of our network, as well as to expand our network. Suppliers are also a key part of our decarbonization ecosystem.

At CN, we consider our suppliers as key partners and recognize that they play a pivotal role in creating a more sustainable future. We seek to hold all our suppliers to the same high standards we hold ourselves, especially to ensure safe and fair working conditions and promote responsible business practices. To make sure that our values and our standards are adhered to by all of our suppliers, we have developed and embedded into our relationships with them, our Supplier Code of Conduct.

We strive to be open about our business and to communicate clearly and in a timely manner. We recognize the important role that traditional and social media plays in disseminating information, and we acknowledge the importance of public opinion in the context of our reputation and social license to operate.