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Shipment Quality

Safe and Efficient Loading
to Protect Your Goods

Safe Loading to Protect Your Goods and Prevent Damages

When it comes to the safe loading of boxcars and intermodal containers, CN’s Shipment Quality Team is your partner in ensuring that you meet all safe loading standards in order to protect your employees, your goods, and the community. We help make sure that your loads comply with Association of American Railroad (AAR) rules (rail), Government agency rules (Road) and Ship line rules (Ocean).

Shipment Quality Services We Offer

Review and create load plans that meet or exceed regulations standards
Help find more cost-effective solutions to load and secure product
Offer training and safe loading practices, for all commodities
Inform other railroads of load plans to facilitate interchange
Conduct safety audits
Investigate damage, identify cause and make recommendations for improvement
Make every effort possible to save your product in the event of an incident

AAR Damage Prevention and Freight Claims

CONTACT OUR EXPERTS

LOAD PLAN REQUEST FORM

Your Safe Loading Toolkit

We have put together a repository of tips and links to help you understand and follow the safety practices that apply to your shipment.

GENERAL

AAR Damage Prevention and Freight Claims

Equipment Specifications

Loading Rules and Instructions

Customer Safety

Freight Claims

CARLOAD

Boxcar Inspection Process

Boxcar Inspection Form

INTERMODAL

AAR Intermodal Loading Guide

Flexitank Commodity Request Form

Certified Coil Loaders

Certified Coil Loader Letter of Agreement

Everyday Safety

Safety isn’t a buzzword. It is something both CN and our customers work toward daily, communicating and collaborating to ensure our mutual operations are completed safely and efficiently.

We’ve assembled some resources to help you understand how to work safely with CN.

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Proper Operating of Boxcars Doors*

Spotting Damaged Boxcar Doors*

Boxcar Loading and Unloading Practices*

Intermodal Terminal Safety Procedures

Intermodal Terminal Safety Procedures

* Some of our animated videos show how to safely operate boxcar doors. The loading methods shown in these animations are artist's renderings; they are not suitable for loading freight and should not be used.

Contact Our Experts

Do you have a question regarding the safety loading of your shipment or do you need help with a loading plan?

Reach out to our Shipment Quality Team.

CONTACT OUR EXPERTS

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For Safety Concerns at Your Facility

CN Customer Service Centre

1-866-926-7245