Safety Guidelines and Regulations | Customer Centre | cn.ca

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WINTER SAFETY
Test Your Knowledge

TAKE THE QUIZ

Safety Is a Core Value at CN

Safety is not just a priority at CN, but a deeply held core value. Our vision is to become the safest railway in North America.
We think it is the right thing to do for our employees, customers and communities and it is good for business.

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PREPARING FOR WINTER

If you have rail track

If you're served door-to-door

If you go to CN terminals

QUICK LINKS

Train Length Guidelines

Track Maintenance Program

Winter Situation Report

WINTER’S IMPACT ON OPERATIONS

Watch the effects that cold weather can have on tracks, locomotives and railcars.

Preparing for Winter Together

The Tipping Point

Airing Up the Train

Your Safety Toolkit

At CN, we work together to ensure everyone goes home safely. That extends to our customers. Our approach to customer safety is collaborative. We do everything we can to ensure our operations are safe and your cargo is handled with care and caution. As customers, you help CN stay moving by ensuring key safety elements are in place.

GUIDELINES

Track Specifications and Maintenance

Loading Rules and Instructions

Preventing Incidents

How to Clean your Switch

Carload Escalation Process

Intermodal Escalation Process

General Safety Guidelines

QUICK LINKS & RESOURCES

AAR Loading Rules

Shipment Quality

Dangerous Goods

Safety Overview

CN's Safety Policy

Network Work Calendar

Everyday Safety

Safety isn’t a buzzword. It is something both CN and our customers work toward daily, communicating and collaborating to ensure our mutual operations are completed safely and efficiently.

We’ve assembled some resources to help you understand how to work safely with CN.

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Proper Operating of Boxcars Doors*

Spotting Damaged Boxcar Doors*

Boxcar Loading and Unloading Practices*

Intermodal Terminal Safety Procedures

Intermodal Terminal Safety Procedures

* Some of our animated videos show how to safely operate boxcar doors. The loading methods shown in these animations are artist's renderings; they are not suitable for loading freight and should not be used.

Customer Safety Training

Safety culture is built on education. The nature of our business and that of our customers means that we're constantly working together to get cargo where it needs to be. Doing that Safely means ensuring customers understand safety best practices when working with rail.

LEARN MORE

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For Safety Concerns at Your Facility

CN Customer Service Centre

1-866-926-7245