You are a carload customer if your shipment includes access to rail at origin and destination and remains on a train in a railcar for the entire journey.
You are an intermodal customer if you don’t have access to rail at origin and/or destination, or if you need to use a combination of train, truck and/or vessel as part of your cargo’s journey. Your goods will then need to ship in an intermodal container in order to allow for a smooth transition between various locations and transportation modes.